Continuing Education for Psychologists
APA-Approved & Neurodiversity-Affirming

Important Information

Want to know what to expect from your Continuing Education experience?

Moringa Institute’s Continuing Education policies are designed to support an accessible, inclusive, and transparent learning experience. Here you will find information regarding accommodations, grievance procedures, diversity and inclusion, refunds, attendance requirements, and privacy practices to ensure clarity and support throughout your CE participation.

Set yourself up for success—review our CE policies first.

Continuing Education Policies

Accommodation

Your Access Matters to Us

The Moringa Institute, a division of Spectra Support Services LLC, hereafter referred to as “Moringa” provides this document to establish a policy regarding provide accommodations to our Continuing Education programs.
Moringa makes every effort to make our Continuing Education offerings as user friendly as possible for all participants, regardless of physical, sensory or cognitive ability. Participants may request accommodations to our in-person or on-line offerings upon registration.

Accommodation requests are included as part of the registration process; however, any participant may email Moringa directly to request an accommodation. A lead time of 30 days is requested to guarantee that the accommodation can be provided.

Disclosing a disability is voluntary. Moringa understands that some participants have not made their sponsoring employer aware of their disability status. For privacy reasons, a participant may wish to submit the request without notifying their employer, and Moringa respects that decision. Moringa will not disclose any information related to a disability or a request for accommodation unless permitted by the participant or required by federal law. If the participant opts to maintain confidentiality, then the employer will receive no indication from Moringa that the participant has requested or received an accommodation. The accommodation request will not be recorded in the participant's record.

You can contact the Moringa Institute at (484) 450-6476, ext. 2 with questions or send us an email at info@moringainstitute.com.

Diversity Commitment

Honoring Diversity in Learning and Practice

The Moringa Institute follows its parent organization Spectra’s overall commitment to diversity and inclusion in all of its programming. The following is Moringa’s diversity statement:

"The Moringa Institute seeks to cultivate an environment where all instructors and participants create a diverse learning community. Rooted in the philosophy of PA’s Everyday Lives, Moringa embraces initiatives that recognize each person as being a ‘member of the community, having a valued role, making a contribution to society, and having one’s rights as a citizen fully respected."

In our work as a continuing education provider, Moringa ensures that both program content and instructors include diverse perspectives and are representative of the diverse clientele served by our learners. To accomplish this, Moringa’s CE committee reflects racial, cultural, gender, and age diversity. In addition, we weave diversity initiatives throughout the generation and review of current and future program content.


Equal Opportunity Employment Statement
In recruiting staff and presenters, Moringa Institute, through its parent organization Spectra Support Services LLC, is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This commitment extends to all volunteers and interns recruiting to serve within the agency. A tenacious, loving and energetic photographer who enjoys grabbing her camera and running out to take some photos.

Grievance

Respectful Resolution Starts Here

The Moringa Institute, a division of Spectra Support Services, LLC, (hereinafter referred to as “Moringa”) is fully committed to conducting all activities in strict conformance with the American Psychological Association’s Ethical Principles of Psychologists. Moringa will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of Moringa’s Program Administrator in conjunction with the Administration team. The Program Administrator shall assure that the member of the Administrative Team assigned to follow-up to the grievance or complaint does not have a conflict of interest that would impact fair evaluation of the issue and its resolution. Reports to the CE Committee will be made and members of the full committee consulted should the need arise: When a participant, either orally or in written format, files a grievance and expects action on the complaint, the following actions will be taken:
  • If the grievance concerns a speaker/instructor, the content presented by the speaker, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format and provide them to the Secretary who will then pass on the comments to speaker, assuring the confidentiality of the grieved individual.
  • If the grievance concerns a workshop offering or program, its content, level of presentation, or the facilities in which the workshop was offered, Maleita Olson, LCSW Administrative Team Member will mediate and will be the final arbitrator. If the participant requests action, any or all of the following may be offered: attempt to move the participant to another workshop or provide a credit for a subsequent year’s workshop or provide a partial or full refund of the workshop fee.
  •  If the grievance concerns Moringa’s CE program, in a specific regard, the CE Chair will attempt to arbitrate.
  •  The above actions will require the Secretary to maintain a record that includes a written note documenting the grievance. The note need not be signed by the grieved individual.
The Grievance Procedure will be made available to all registrants during the registration process and during the program implementation. The procedure shall be posted on the CE Program section of Moringa’s website. While Moringa goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues which come to the attention of the program staff, which require intervention and/or action on the part of Moringa. This procedural description serves as a guideline for handling such grievances.

Secretary
Jackie DiCarlo 390 Reed Road, FL 1
Broomall, PA 19008
CEprogram@moringainstitute.com
Phone : 484-450-6476 ext. 716
Fax : 484-224-3398

Administrative Team
Member Maleita Olson, LCSW
390 Reed Road, FL 1
Broomall, PA 19008
Complaints@moringainstitute.com
Phone : 484-450-6476 ext. 2
Fax : 484-224-3398

Refund

We’ve Got Your Refund Questions Covered!

The Moringa Institute, a division of Spectra Support Services LLC, hereafter referred to as “Moringa” provides this document to establish a policy regarding refunds for CE offerings.

Moringa has different refund policies for continuing education (CE) workshops and independent study programs:

CE workshops
Refunds for APA Convention CE workshops are available depending on the date of the refund request:
  • Full refund: Request 90 days prior to offering
  • 75% refund: Request 60 days prior to offering
  • 50% refund: Request 30 days prior to offering
  • No refund: Less than 30 days prior to offering or for any one session of a multi-session offering after 30 days prior to the first date of a multi-session offering.
  • Cancellation by Moringa: If the Moringa cancels a workshop due to low enrollment or extenuating circumstances, enrollees will receive a full refund.
Independent Study Programs
There are no refunds for independent study programs, and all sales are final. However, if there is an error by Moringa registration system, returns or refunds may be offered.

You can contact the Moringa Institute at (484) 450-6476, ext. 2 with questions or email us.
Thank you!

Attendance

Your Guide to Attendance

Moringa provides this document to establish a policy regarding attendance at CE offerings to be eligible to receive CE credit.

Procedure: To be eligible to receive a CE letter of attendance for credit, a participant must:
  • Attend the entire lecture, course, or workshop that is offered for credit.
  • No credit will be given to attendees who sign-in or arrive more than 15 minutes after the beginning of any segment of a CE offering.
  • No credit will be given to attendees who leave more than 15 minutes before the end of the presentation.
  • Attendees that are noticeably absent from the event for a 15-minute period of time will not receive a CE letter of attendance for credit.
  • In the event of course offering over multiple days/time, all sessions must be attended fully. Partial credit is not offered. In rare instances, make-up days for a portion of a multi-day event may be offered. Completion of a make-up session may allow for the participant to receive credit for the entire course.
  • All participants are required to sign in and sign out in the format that the course is being offered via the means indicated (e.g., a wet signature on a document for in-person events, logging in the Learning Management System (LMS) for on-line offerings.
  • Each event will be assigned an event monitor who is responsible for monitoring and documenting all attendees’ presence/absence.
  • Attendees must attend and participate in all virtual offerings as they were in-person.
  • Attendees must be visible on screen as themselves, not just their name and likeness, during the majority of the CE event.
  • Attendees must participate in group activities including and not limited to break-out groups, polls, etc.
  • Reasonable accommodations to these requirements can be requested and will be reviewed on a case-by-case benefit.
  • Failure to adhere to any aspect of this policy may result in Moringa’s inability to issue a CE letter of attendance for credit.

Additional Notes:

  • Posting this information here fulfills the policy which assures that it is posted on the Moringa Institute’s website dedicated to CE Programming.
  • Disclosure of the attendance policy shall be made to all registrants prior to the finalization of registration.
  • Modifications to this policy require the full approval of Moringa’s CE Committee.
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Privacy

Your Access Matters to Us

This Privacy Notice for Spectra Support Services, LLC (doing business as Moringa Institute) (“we,” “us,” or “our“), describes how and why we might access, collect, store, use, and/or share (“process“) your personal information when you use our services (“Services“), including when you:
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@moringainstitute.com.

Summary of Key Points

This summary provides key points from our Privacy Notice, click below to view full policy.
Want to learn more about what we do with any information we collect? Click the button to read our full Privacy Notice.
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CE Enrollment Terms & Conditions

 

By registering for a continuing education activity offered by the Moringa Institute, I acknowledge that, prior to enrollment, I was provided access to the educational objectives; target audience and instructional level; schedule; total cost, including refund and cancellation policy; instructor credentials (including relevant degree, discipline, current professional role, and expertise); the number of APA continuing education credits available; and clear identification of any portions of the activity not eligible for CE credit, if applicable. I further acknowledge that the Moringa Institute’s continuing education policies—including attendance requirements, credit eligibility, grievance procedures, accommodations, and refund policies—are publicly available at https://moringainstitute.com/about-us
 and that I am responsible for reviewing them prior to registration. I understand that CE credit is awarded only upon meeting all stated attendance and completion requirements and that partial credit is not awarded unless explicitly stated. I also acknowledge that any known commercial support or potential conflicts of interest related to this activity or its instructors were disclosed to me prior to registration, or that no such commercial support or conflicts exist as indicated in the course materials.

Mission

The Moringa Institute advances professional excellence by providing psychologists, master’s level clinicians, and students with innovative opportunities to discover and integrate evidence-based practices into their work. Rooted in decades of experience and a commitment to holistic, lifespan-focused care, we strengthen professionals’ knowledge, skills, and frameworks to better serve individuals and communities.

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