The Moringa Institute, a division of Spectra Support Services LLC, hereafter referred to as “Moringa” provides this document to establish a policy regarding refunds for CE offerings.
Moringa has different refund policies for continuing education (CE) workshops and independent study programs:

CE workshops
Refunds for APA Convention CE workshops are available depending on the date of the refund request:

• Full refund: Request 90 days prior to offering
• 75% refund: Request 60 days prior to offering
• 50% refund: Request 30 days prior to offering
• No refund: Less than 30 days prior to offering or for any one session of a multi-session offering after 30 days prior to the first date of a multi-session offering.
• Cancellation by Moringa: If the Moringa cancels a workshop due to low enrollment or extenuating circumstances, enrollees will receive a full refund.

Independent study programs
There are no refunds for independent study programs, and all sales are final. However, if there is an error by Moringa registration system, returns or refunds may be accepted.

You can contact the Moringa Institute at (484) 450-6476, ext. 701 with questions.