Growing Knowledge, Nuturing Lives.

Continuing Education Policies

Moringa Institute provides the following policies to outline our committment to providing high-quality programs.  The following polices provide guidance and information on key areas that a learner may need to navigate the learning experience.

CE Policies Table of Contents

Accommodations Policy

The Moringa Institute, a division of Spectra Support Services LLC, hereafter referred to as “Moringa” provides this document to establish a policy regarding provide accommodations to our Continuing Education programs.

Moringa makes every effort to make our Continuing Education offerings as user friendly as possible for all participants, regardless of physical, sensory or cognitive ability. Participants may request accommodations to our in-person or on-line offerings upon registration.

Accommodation requests are included as part of the registration process; however, any participant may email Moringa directly to request an accommodation. A lead time of 30 days is requested to guarantee that the accommodation can be provided.

Disclosing a disability is voluntary. Moringa understands that some participants have not made their sponsoring employer aware of their disability status. For privacy reasons, a participant may wish to submit the request without notifying their employer, and Moringa respects that decision. Moringa will not disclose any information related to a disability or a request for accommodation unless permitted by the participant or required by federal law. If the participant opts to maintain confidentiality, then the employer will receive no indication from Moringa that the participant has requested or received an accommodation. The accommodation request will not be recorded in the participant’s record.

You can contact the Moringa Institute at (484) 450-6476, ext. 701 with questions.

Diversity Committment

The Moringa Institute follows its parent organization Spectra’s overall commitment to diversity and inclusion in all of its programming. The following is Moringa’s diversity statement

The Moringa Institute seeks to cultivate an environment where all instructors and participants create a diverse learning community. Rooted in the philosophy of PA’s Everyday Lives, Moringa embraces initiatives that recognize each person as being a ‘member of the community, having a valued role, making a contribution to society, and having one’s rights as a citizen fully respected'

In our work as a continuing education provider, Moringa ensures that both program content and instructors include diverse perspectives and are representative of the diverse clientele served by our learners. To accomplish this, Moringa’s CE committee reflects racial, cultural, gender, and age diversity. In addition, we weave diiversity initiatives throughout the generation and review of current and future program content

Equal Opportunity Employment Statement

In recruiting staff and presenters, Moringa Institute, through its parent organization Spectra Support Services LLC, is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This commitment extends to all volunteers and interns recruiting to serve within the agency.A tenacious, loving and energetic photographer who enjoys grabbing her camera and running out to take some photos.

Complaint/ Grievance Policy

The Moringa Institute, a division of Spectra Support Services, LLC, (hereinafter referred to as “Moringa”) is fully committed to conducting all activities in strict conformance with the American Psychological Association’s Ethical Principles of Psychologists. Moringa will comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of Moringa’s Program Administrator in conjunction with the Administration team. The Program Administrator shall assure that the member of the Administrative Team assigned to follow-up to the grievance or complaint does not have a conflict of interest that would impact fair evaluation of the issue and its resolution. Reports to the CE Committee will be made and members of the full committee consulted should the need arise.

  • When a participant, either orally or in written format, files a grievance and expects action on the complaint, the following actions will be taken:
    • If the grievance concerns a speaker/instructor, the content presented by the speaker, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format and provide them to the Secretary who will then pass on the comments to speaker, assuring the confidentiality of the grieved individual.
    • If the grievance concerns a workshop offering or program, its content, level of presentation, or the facilities in which the workshop was offered, Maleita Olson, LCSW Administrative Team Member will mediate and will be the final arbitrator. If the participant requests action, any or all of the following may be offered:
      • attempt to move the participant to another workshop or
      • provide a credit for a subsequent year’s workshop or
      • provide a partial or full refund of the workshop fee.
      • If the grievance concerns Moringa’s CE program, in a specific regard, the CE Chair will attempt to arbitrate.
  • The above actions will require the Secretary to maintain a record that includes a written note documenting the grievance. The note need not be signed by the grieved individual.
  • The Grievance Procedure will be made available to all registrants during the registration process and during the program implementation. The procedure shall be posted on the CE Program section of Moringa’s website.

While Moringa goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues which come to the attention of the program staff, which require intervention and/or action on the part of Moringa. This procedural description serves as a guideline for handling such grievances.

Secretary
Jackie DiCarlo
390 Reed Road, FL 1, Broomall, PA 19008
[email protected]
Phone : 484-450-6476 ext. 716
Fax : 484-224-3398


Administrative Team Member
Maleita Olson, LCSW
390 Reed Road, FL 1, Broomall, PA 19008
[email protected]
Phone : 484-450-6476 ext. 700
Fax : 484-224-3398

Refund Policy

The Moringa Institute, a division of Spectra Support Services LLC, hereafter referred to as “Moringa” provides this document to establish a policy regarding refunds for CE offerings.
Moringa has different refund policies for continuing education (CE) workshops and independent study programs:
CE workshops
Refunds for APA Convention CE workshops are available depending on the date of the refund request:

  • Full refund: Request 90 days prior to offering
  • 75% refund: Request 60 days prior to offering
  • 50% refund: Request 30 days prior to offering
  • No refund: Less than 30 days prior to offering or for any one session of a multi-session offering after 30 days prior to the first date of a multi-session offering.
  • Cancellation by Moringa: If the Moringa cancels a workshop due to low enrollment or extenuating circumstances, enrollees will receive a full refund.

Independent study programs
There are no refunds for independent study programs, and all sales are final. However, if there is an error by Moringa registration system, returns or refunds may be offered.
You can contact the Moringa Institute at (484) 450-6476, ext. 701 with questions.

Attendance Policy

Moringa provides this document to establish a policy regarding attendance at CE offerings to be eligible to receive CE credit.

Procedure:

To be eligible to receive a CE letter of attendance for credit, a participant must:

  • Attend the entire lecture, course, or workshop that is offered for credit.
  • No credit will be given to attendees who sign-in or arrive more than 15 minutes after the beginning of any segment of a CE offering.
  • No credit will be given to attendees who leave more than 15 minutes before the end of the presentation.
  • Attendees that are noticeably absent from the event for a 15-minute period of time will not receive a CE letter of attendance for credit
  • In the event of course offering over multiple days/time, all sessions must be attended fully. Partial credit is not offered. In rare instances, make-up days for a portion of a multi-day event may be offered. Completion of a make-up session may allow for the participant to receive credit for the entire course.
  • All participants are required to sign in and sign out in the format that the course is being offered via the means indicated (e.g., a wet signature on a document for in-person events, logging in the Learning Management System (LMS) for on-line offerings.
  • Each event will be assigned an event monitor who is responsible for monitoring and documenting all attendees’ presence/absence.
  • Attendees must attend and participate in all virtual offerings as they were in-person.
  • Attendees must be visible on screen as themselves, not just their name and likeness, during the majority of the CE event.
  • Attendees must participate in group activities including and not limited to break-out groups, polls, etc.
  • Reasonable accommodations to these requirements can be requested and will be reviewed on a case-by-case benefit.
  • Failure to adhere to any aspect of this policy may result in Moringa’s inability to issue a CE letter of attendance for credit.

Additional Notes:

  • Posting this information here fulfills the policy which assures that it is posted on the Moringa Institute’s website dedicated to CE Programming.
  • Disclosure of the attendance policy shall be made to all registrants prior to the finalization of registration.
  • Modifications to this policy require the full approval of Moringa’s CE Committee.
 
Privacy Policy
Last updated November 09, 2024
 
 This Privacy Notice for Spectra Support Services, LLC (doing business as Moringa Institute) (“we,” “us,” or “our“), describes how and why we might access, collect, store, use, and/or share (“process“) your personal information when you use our services (“Services“), including when you:
  • Visit our website at http://www.moringainstitute.com, or any website of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
 
 
SUMMARY OF KEY POINTS
 
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
 
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
 
Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
 
Do we collect any information from third parties? We do not collect any information from third parties.
 
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
 
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
 
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
 
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
 
How do you exercise your rights? The easiest way to exercise your rights is by visiting https://moringainstitute.com/contact-page/, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
 
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
 
 
TABLE OF CONTENTS
 
 
 
1. WHAT INFORMATION DO WE COLLECT?
 
Personal information you disclose to us
 
In Short: We collect personal information that you provide to us.
 We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
 
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • phone numbers
  • email addresses
  • job titles
  • usernames
  • passwords
  • contact preferences
  • contact or authentication data
  • billing addresses
  • debit/credit card numbers
  • mailing addresses
Sensitive Information. We do not process sensitive information.
 
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.
  
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?“ below.
  
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
 
 
2. HOW DO WE PROCESS YOUR INFORMATION?
 
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
 
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information
  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
  • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
 
 
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
 
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
 
 If you are located in the EU or UK, this section applies to you.
 
 The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
  • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
 
If you are located in Canada, this section applies to you.
 
 We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
 
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
  • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
  • For investigations and fraud detection and prevention
  • For business transactions provided certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
  • For identifying injured, ill, or deceased persons and communicating with next of kin
  • If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
  • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
  • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
  • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic, or literary purposes
  • If the information is publicly available and is specified by the regulations
 
 
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
In Short: We may share information in specific situations described in this section and/or with the following third parties.
 
 
We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise.
  • Other Users. When you share personal information or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
 
 
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
 
In Short: We may use cookies and other tracking technologies to collect and store your information.
 
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
 
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
 
To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?“
 
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
 
Google Analytics
 
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
 
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
 
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
 
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
 
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
 
7. HOW LONG DO WE KEEP YOUR INFORMATION?
 
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
 
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the start of the idle period of the user’s account.
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
 
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
 
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
 
9. DO WE COLLECT INFORMATION FROM MINORS?
 
In Short: We do not knowingly collect data from or market to children under 18 years of age.
 
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
 
10. WHAT ARE YOUR PRIVACY RIGHTS?
 
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
 
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below.
 
We will consider and act upon any request in accordance with applicable data protection laws.
 
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
 
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
 
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below or updating your preferences.
 
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
 
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
 
Account Information
 
If you would at any time like to review or change the information in your account or terminate your account, you can:
  • Contact us using the contact information provided.
 
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
 
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
 
If you have questions or comments about your privacy rights, you may email us at [email protected].
 
11. CONTROLS FOR DO-NOT-TRACK FEATURES
 
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
 
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
 
 
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
 
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
 
Categories of Personal Information We Collect
 
We have collected the following categories of personal information in the past twelve (12) months:
 
CategoryExamplesCollected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
 
NO
 
 
B. Personal information as defined in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
 
NO
 
 
C. Protected classification characteristics under state or federal law
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
 
NO
 
D. Commercial information
Transaction information, purchase history, financial details, and payment information
 
NO
 
E. Biometric information
Fingerprints and voiceprints
 
NO
 
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
 
NO
 
G. Geolocation data
Device location
 
NO
 
H. Audio, electronic, sensory, or similar information
Images and audio, video or call recordings created in connection with our business activities
 
NO
 
I. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
 
NO
 
J. Education Information
Student records and directory information
 
NO
 
K. Inferences drawn from collected personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
 
NO
 
L. Sensitive personal Information 
 
NO
 
 
 
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

Category H – 6 months

Sources of Personal Information
 
Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?“
 
How We Use and Share Personal Information
 
Learn more about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?“
 
 
Will your information be shared with anyone else?
 
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?“
 
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.
 
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
 
Your Rights
 
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
  • Right to know whether or not we are processing your personal data
  • Right to access your personal data
  • Right to correct inaccuracies in your personal data
  • Right to request the deletion of your personal data
  • Right to obtain a copy of the personal data you previously shared with us
  • Right to non-discrimination for exercising your rights
  • Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
 
Depending upon the state where you live, you may also have the following rights:
  • Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota’s privacy law)
  • Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California’s and Delaware’s privacy law)
  • Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota’s and Oregon’s privacy law)
  • Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota’s privacy law)
  • Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
  • Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)
 
How to Exercise Your Rights
 
To exercise these rights, you can contact us by visiting https://moringainstitute.com/contact-page/, by emailing us at [email protected], by visiting https://moringainstitute.com/contact-page/, or by referring to the contact details at the bottom of this document.
 
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
 
Request Verification
 
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
 
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
 
Appeals
 
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
 
California “Shine The Light” Law
 
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“
 
13. DO WE MAKE UPDATES TO THIS NOTICE?
 
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
 
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
 
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
 
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at [email protected], by phone at 484-450-6476 ext 2, or contact us by post at:
 
Spectra Support Services, LLC
Data Protection Officer
390 Reed Road, FL 1
Broomall, PA 19008
United States
 
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
 
You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: https://moringainstitute.com/contact-page/.
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